Tech know-how to go: the advantages of artificial intelligence

What AI makes possible

Source: Was ist Künstliche Intelligenz in Unternehmen? | Accenture

End-to-end efficiency: AI removes friction and improves your organisation's analytics and resource utilisation, significantly reducing costs. It can also automate complex processes and minimise downtime by predicting maintenance requirements.

Better accuracy and decision making: AI complements human intelligence with extensive functions for analyses and pattern prediction. This optimises the quality, effectiveness and creativity of employee decisions.

Intelligent offers: Because machines think differently than humans, they can uncover market gaps and opportunities faster and help you launch new products, services, channels and business models with unrivalled speed and quality.

More productive employees: AI takes over everyday routines. This gives employees more time for more fulfilling and challenging tasks. By fundamentally changing ways of working and strengthening the role of humans as growth engines, AI increases labour productivity.

Superior customer service: Continuous machine learning permanently provides 360-degree customer insights. This enables hyper-personalisation, such as 24/7 chatbots and faster routing to the right helpdesk. These high-touch experiences promote growth, customer loyalty and overall customer satisfaction.